Friday, April 18, 2008

Getting More Than You Asked For


When ordering two Easter flower arrangements from ProFlowers.com, I received good service and something unexpected.

Today while reviewing my bank statement, I noticed a pending $14.95 charge from Easy Saver. I do not remember buying anything by this name. After thinking about it, I Googled Easy Saver and found their name associated with ProFlowers.com in a scam.

If I remember correctly, after my first arrangement order, I got a pop up ad for 15% off or possibly free shipping. So, naturally I took the offer. This led me to being signed up for Easy Saver Rewards Club. Luckily, I found it early, and was able to stop service and get a refund by calling 1-800-355-1837. It sounded like a sweat shop of telemarketers in the background, but the lady was nice and so was I.

As a EasySaver Rewards Club member, you will have for shopping access to members-only cash back savings through the Club gift card program, as well as access to members-only savings, discounts, rebates and other benefits on specified travel, leisure and entertainment purchases and other specified products and services made available. That's fine that you offer the service, but I did not order it.

ProFlowers on the other hand will be getting an email from me. It would be in their best interest to distance themselves from this type of activity.

Should I continue to patronize ProFlowers.com?

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