Beans Instead of a Hard Drive, What Gives?
My husband and I bought a $300 hard drive from Best Buy, but when we opened the box, it was empty except for three bags of dried beans! Read on for the rest of the story.
This story originated from CNN's Money Matters, but received exposure from The Consumerist.
The rest of the story continues: "We immediately called Best Buy, but the manager said the store was not responsible and I should call the manufacturer. When I did, the manufacturer pointed blame back at Best Buy. Finally, I called Best Buy's corporate office; the customer service manager said there was nothing he could do."
The stores cannot or do not unseal or check every single package, but there should be a secure process from the manufacturer. It is a shame that this happens, but know that it does. The best bet is to open the package in the store when you purchase it. This violates some return policies, but it is one way to make sure that you are getting what you pay for.
Labels: Best Buy, money saving tip, The Consumerist
Posted By: Joe on Monday, March 10, 2008
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